FAQ

What are Keivan Woven Arts’ policies for placing orders and making returns?

At Keivan Woven Arts, we strive to provide our customers with a seamless and satisfactory shopping experience. For all orders placed, we offer a 30-day return policy. Should you need to return an item, please contact our customer service team at the number provided on our website. Our team will guide you through the return process and ensure a prompt resolution.

What are Keivan Woven Arts’ business hours during the holiday season?

Keivan Woven Arts adjusts our business hours during the holiday season to better accommodate our customers’ needs. From November 1st through January 1st, our showroom will be open from 9:00 AM to 6:00 PM, Monday through Saturday. We will be closed on major holidays, such as Thanksgiving and Christmas Day, to allow our staff to celebrate with their families. Please check our website for the most up-to-date holiday hours.